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September 2018
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News Headlines
Chekka Chivantha Vaanam: Second trailer released        Golden Globe Race: Indian Navy Officer Abhilash Tomy injured; INS Satpura dispatched for rescue        India Calls Off Talks With Pak, Says "Imran Khan's True Face Exposed"        Indian govt wanted Reliance for Rafale, we didn't have a choice: Ex-French prez Hollande        Wreckage of Captain Cook’s ship found off US coast        Death toll reaches 136 in Tanzania ferry disaster with scores missing        Ravindra Jadeja, Rohit Sharma take India to comprehensive 7-wicket win        Naomi Osaka Eases into WTA Tokyo Event Semi-final        Let the boundaries go away: Pakistani youth sings Jana Gana Mana with full respect        Three kidnapped cops killed by terrorists in Jammu and Kashmir        Freak penne trending with dislikes and trolls        Kannur International Airport: Kerala to be the first state with four international airports        Kim, Moon join hands on peak of sacred North Korean volcano        Birthday boy Rashid stars in Afghanistan's 136-run win against Bangladesh        Shahbaz Nadeem claims eight wickets; breaks List A world record        CAT 2018: Registration extended to Sept 26; Admit card to Release on Oct 24        BAI distributes 1.6 crore to state Association        Rodrigues, Yadav help Indian women take 1-0 lead in T20 series        Sensex recovers over 100 points on value-buying, global cues        Deepak Kapoor Appointed the new Chairperson of Save the Children        
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Business News
Narvar raises USD 30Mn in Series C Funding round
 
(New Delhi, Aug 29, 2018): Narvar, the premium post-purchase customer engagement platform has announced receiving funds worth USD 30 million in Series C financing round led by Accel, who also led Narvar's Series A round.

Existing investors including Battery Ventures participated in the round, as well as new investors Salesforce Ventures and Scale Venture Partners. In conjunction with the financing, Ryan Sweeney, partner at Accel, will join Narvar's board. Since its founding in 2012, Narvar has raised USD 64 million in total funding.

"Accel has proudly been a Narvar partner from the start, and has watched the company's customer adoption, product innovation, employee culture and global market traction continue to flourish," said Sweeney.

Experts predict that by 2020, customer experience will overtake price and product as the key brand differentiator. Traditionally, retailers have been obsessed with acquisition and conversion, often neglecting the post-purchase phase of the journey. Narvar helps brands to engage customers at a time of high anticipation and build long-term loyalty with their customers.

By working with more than 500 of the world's most admired retailers, including Patagonia, Gap, Levi's, TUMI and Sephora, Narvar has created the industry standard for addressing the post-purchase opportunity. Narvar's robust, intelligent and customized SaaS platform provides powerful delivery tracking analytics, delivery notifications, returns management, seamless feedback collection and timely customer communications. The company has served nearly five billion customer interactions across 38 countries and 50 languages.

"We'll use this new investment to continue developing leading products for our customers while investing heavily in international growth to support global brands," said founder and CEO Narvar, Amit Sharma.
"Growing our direct-to-consumer business is a priority for us not only financially, but also strategically as it allows us to engage with a customer long-term and ensure the interactions are on-brand," said Charlie Cole, chief digital officer at TUMI.

"Differentiating the post-purchase experience represents one of the primary areas where brands can win against the major marketplace players, as it provides an opportunity to delight a customer and build long-term loyalty," added Cole.

With this new round of funding, Narvar will ramp up product innovation and R&D efforts while aggressively hiring to support its growing offices around the world. In the last 12 months, Narvar has doubled revenue and employee headcount, deepened its executive bench, and added more than 100 brands, including Costco and Lululemon, to its roster of customers. The company has also expanded its global footprint into APAC and EMEA - opening a London office and making its first leadership hires in Germany.

With Narvar, retailers realize additional revenue and lower shipping and returns-related contact volume by an average of 30 percent within days. Consumers who interact with Narvar-powered brands report being highly satisfied with their post-purchase experience.


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KERALA NEWS
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INTERNATIONAL NEWS
Wreckage of Captain Cook’s ship found off US coast
 (Sydney, Sep 21, 2018):The Endeavour set off from England in 1768 and traversed a world that
Death toll reaches 136 in Tanzania ferry disaster with scores missing
Kim, Moon join hands on peak of sacred North Korean volcano
Palestinian schools strive to modernize classrooms
NATIONAL NEWS
India Calls Off Talks With Pak, Says "Imran Khan's True Face Exposed"
 (New Delhi, Sep 21, 2018):Within 24 hours of announcing that the Indian and Pakistani foreign
Indian govt wanted Reliance for Rafale, we didn't have a choice: Ex-French prez Hollande
Let the boundaries go away: Pakistani youth sings Jana Gana Mana with full respect
Three kidnapped cops killed by terrorists in Jammu and Kashmir
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